Why the disappointment? To quote Henry Ford, "If you always do what you've always done, you'll always get what you've always got."
We have to start looking in new places.
We have to broader the current myopic focus on brand, immediate competition or consumer. We have to look much further out - to company assets and value chain assets. We need to look at the lives of real people (citizen consumers) and what they really need, rather than defining people solely by their consumption habits.
We have to ask new questions. What it is that's unique about how a brand thinks or behaves that could change the business' and category’s role in society? What does the consumer - and importantly wider society - gain from this brand. How does this brand improve quality of life?
There are many opportunities for brands to innovate. We just need to look in places that go well beyond the fixture.
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